Mon – Fri : 9am – 4pm

Trusted by over 1,000,000 Aussies

Privacy Policy
Effective Date: 09/03/2026

Thank you for shopping with Auto Openers. This Shipping Policy explains how we process and deliver orders placed through our website.

Privacy Policy

Auto Openers (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when accessing or using our website, services, or when purchasing products from us.

 

Information We Collect


We collect certain information about you when you interact with our website, place an order, create an account, subscribe to our newsletter, contact customer support, or otherwise use our services. This may include:

  • Your name, email address, postal address, phone number and contact details
  • Order and payment information (processed by our payment provider)
  • Account login details, profile preferences, and purchase history
  • Technical information such as IP address, browser type and device details
  • Cookies and analytics data collected when you browse our site

 

How We Collect Information

We may collect personal information:

  • Directly from you when you submit forms, create an account, or purchase products
  • Automatically when you visit our website or interact with marketing content
  • From third-party services we use for analytics, advertising, or customer support

 

How We Use Your Information

Your information may be used to:

  • Process and fulfil your orders
  • Communicate with you about your orders, account, or inquiries
  • Personalise your experience on our site
  • Send marketing communications if you opt in
  • Improve and secure our website and services

 

Disclosure of Personal Information

We may share your information with trusted third parties to help deliver services, including:

  • Shipping and delivery partners
  • Payment processors
  • Analytics and marketing service providers
  • Customer support platforms

We will not sell your personal information to unrelated third parties. If transferred overseas for processing, we take steps to ensure it is protected in line with applicable laws.

 

Cookies and Tracking

We use cookies, web beacons, and similar technologies to collect data about how you use our site. This helps us personalise content, remember site preferences, and analyse site performance. You can manage or disable cookies in your browser settings, but this may affect functionality.

 

Security of Your Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no electronic transmission is completely secure, and we cannot guarantee absolute security

 

Access and Correction

You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate. To make such a request, please contact us using the details below. We will respond within a reasonable period. :contentReference[oaicite:4]{index=4}

 

Marketing Communications

If you subscribe to newsletters or marketing, we may send you promotional emails. You can opt out at any time by following the unsubscribe link in our emails or contacting us directly.

 

Data Retention

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected or as required by law. When no longer needed, we securely delete or de-identify it.

 

Children’s Privacy

Our services are not intended for use by children under 16. We do not knowingly collect personal information from children without consent from a parent or guardian.

 

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will be posted on this page with the updated effective date. If you have questions about this policy, want to access your information, or make a privacy complaint, please contact us.

Still Have Questions?